Account Manager (HRTech)

TL;DR

Account Manager (HRTech): Expanding hirify.global's presence within client organizations by strategically positioning product value and managing a regional portfolio of SMB customers, with an accent on driving adoption, identifying expansion opportunities, and ensuring measurable value from the platform. Focus on building strong relationships, leveraging data for decisions, and managing a high-volume book efficiently.

Location: Candidates must be located in the London Area and willing to work in the London office at least 2 days a week.

Company

hirify.global is an HR technology company providing an HRIS platform for modern, mid-size businesses to manage people, focusing on connection, engagement, development, and talent retention.

What you will do

• Manage a portfolio of SMB customers and act as a trusted commercial partner.
• Identify customer challenges, align hirify.global solutions, and uncover expansion opportunities.
• Proactively identify and manage upsell opportunities and recommend additional modules.
• Maintain a structured sales process, including pipeline management and forecasting.
• Partner with Customer Success Managers and Renewal Managers to support retention and renewal cycles.
• Work cross-functionally with Legal, Finance, Product, and Marketing teams.

Requirements

• 1–3+ years of experience in SaaS New Business, Account Management, or Customer Growth, ideally within the SMB segment.
• Experience managing a customer portfolio and driving commercial outcomes autonomously.
• Strong commercial mindset with a track record of achieving upsell or New Business targets.
• Proficiency with CRM systems (Salesforce) and modern sales tools (Gong Engage, Sales Navigator).
• Highly organised with strong pipeline discipline and the ability to manage volume effectively.
• Excellent communication and stakeholder-management skills.

Nice to have

• Familiarity with value-based or consultative selling methodologies (MEDDPICC).
• Experience in HR tech.

Culture & Benefits

• Competitive compensation, benefits, and pre-IPO equity.
• Company share options plan for all employees.
• Cash allowance for health insurance and annual vision allowance.
• Hybrid working from day one with a work from home allowance.
• Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment).
• Quarterly company-wide long weekends (Bob balance days).
• 2 Social Impact days per year for volunteering.
• Pension scheme auto-enrolment.