Lead Partner Success Manager

TL;DR

Lead Partner Success Manager: Driving strategic enablement and partner success initiatives with an accent on enhancing collaboration, effective solution adoption, and maximising value delivery. Focus on designing scalable processes, analysing data for impact, and building trusted relationships to align solutions with strategic objectives.

Location: Hybrid (2 days in office, 3 days remote) in London, United Kingdom

Company

hirify.global Ltd. (NASDAQ: hirify.global) is a market-leading software company with 9,300+ employees globally, providing solutions for customer experience, financial crime, and public safety, excelling in AI, cloud, and digital technologies.

What you will do

• Contribute to strategic enablement plans and execute initiatives to enhance partner and client experiences.
• Design and implement scalable processes for partner and client self-service and success.
• Collaborate with cross-functional teams (Sales, Marketing, Customer Success, Product, Implementation) for alignment.
• Serve as a knowledge leader on partner and client enablement, leveraging internal resources.
• Analyze data and insights to refine enablement strategies and drive continuous improvement.
• Build strong, trusted relationships with partners and clients to align solutions with strategic objectives.

Requirements

• 5+ years’ experience in partner or client management roles, ideally within technology or SaaS industries.
• Proven success in managing strategic initiatives, process optimisation, and cross-functional collaboration.
• Experience working with Global Systems Integrator (GSI) partners, particularly in deployment, configuration, and integration.
• A Bachelor’s degree (or equivalent experience).
• Demonstrated expertise in designing and executing enablement strategies that drive measurable partner and client success.

Culture & Benefits

• hirify.global-FLEX hybrid model: 2 days in office and 3 days of remote work each week.
• Office days focus on face-to-face meetings, teamwork, and collaborative thinking.
• hirify.global is an equal opportunity employer.