Sales Operations Manager (E-commerce)

TL;DR

Sales Operations Manager (E-commerce/SaaS): Optimizing sales efficiency and driving performance improvements within the sales organization with an accent on sales funnel ownership, CRM hygiene, and data-driven insights. Focus on building and executing coaching programs, accelerating new hire ramp time, and supporting global team management across US and PH.

Location: Must be able to work US hours (EST) and collaborate with teams in the US and Philippines.

Company

hirify.global is revolutionizing the way outdoor guides connect with customers, empowering guides to grow their businesses while offering adventurers seamless access to the best experiences.

What you will do

• Own and optimize the complete sales funnel, from prospect list creation to email sequencing and CRM hygiene and automation.
• Deliver daily and weekly performance updates and insights to the Head of Sales, identifying areas to accelerate deal flow.
• Prepare weekly, monthly, and board-level sales performance dashboards and insights, owning quota tracking and rep pacing analysis.
• Build and execute coaching programs, skill refreshers, and micro-trainings to strengthen rep performance.
• Build and maintain a structured onboarding program that accelerates new rep ramp time and drives early success.
• Work closely with teams in the PH and US, leveraging BPO best practices to improve throughput, quality, and operational efficiency.

Requirements

• 3–5+ years in Sales Operations, Revenue Operations, Sales Enablement, or similar roles (preferably within outdoor, e-commerce, SaaS, or BPO-supported environments).
• Strong analytical thinking with proven experience turning sales data into decisions, actions, and coaching moments.
• Hands-on CRM experience (HubSpot required) plus comfort with sales engagement tools.
• Ability to thrive in a fast-paced, resourceful, solutions-oriented startup environment.
• Ability to work US hours (EST).

Culture & Benefits

• Direct influence on revenue growth, sales process development, and rep success.
• Opportunity to work in a fast-moving startup environment where your contributions immediately matter.
• Be part of a mission-driven team supporting the outdoor recreation community.
• Competitive compensation and the opportunity to grow with the company as we scale.
• Flexible work schedule based on client hours and needs.