Manager, Inside Sales

TL;DR

Manager, Inside Sales: Leading a high-performing team focused on managing end-to-end renewal processes for Mid-Market, Enterprise, and Strategic customers with an accent on driving predictable retention and growth outcomes. Focus on coaching, collaboration, accountability, and aligning renewal strategy with cross-functional partners.

Location: Hybrid, 2 days/week in hirify.global's NYC Hub

Salary: $99,400 - $140,000 USD Annual Base Salary

Company

hirify.global is a product company creating a platform that helps teams bring ideas to life through design and collaboration.

What you will do

• Hire, onboard, and coach Inside Sales Representatives and Sr. Inside Sales Representatives.
• Own Net Revenue Retention (NRR) performance for assigned renewals.
• Lead renewal forecasting, pipeline reviews, and inspection of deal quality.
• Analyze data to identify at-risk renewals and guide the team to act early and strategically.
• Develop and iterate on renewal playbooks for various account types.
• Collaborate closely with Sales Managers, Customer Success, and cross-functional partners to align on renewal strategy and execution.

Requirements

• 5+ years in B2B SaaS renewals, account management, or sales, including 2+ years leading teams.
• Proven success managing and developing emerging and mid-level sellers to exceed retention and growth targets.
• Strong cross-functional collaboration skills, able to build trust and alignment with leaders.
• Strong operational rigor, adept at forecasting, inspecting pipelines, and making data-driven decisions.
• Experience with Salesforce and renewals tooling (e.g., Ironclad), and strong understanding of SaaS metrics.

Nice to have

• Spanish or Portuguese proficiency to support LATAM customers.
• Prior experience helping build or scale a regionalized renewals or inside sales organization.

Culture & Benefits

• Competitive equity and a comprehensive benefits package including health, dental, vision, and retirement with company contribution.
• Parental leave, reproductive/family planning support, mental health & wellness benefits.
• Generous PTO, company recharge days, and a learning & development stipend.
• Work from home stipend and cell phone reimbursement.
• An inclusive, high-performance culture rooted in coaching, collaboration, and accountability.

Hiring process

• Candidates are required to keep their cameras on during video interviews.
• If hired, you will be required to attend in-person onboarding.