Account Manager (Mental Health)

TL;DR

Account Manager (Mental Health): Manage and expand enterprise customer accounts by driving upsell and renewal opportunities with an accent on consultative selling, relationship building, and commercial execution. Focus on meeting revenue targets, collaborating cross-functionally, and understanding complex customer needs in the mental health space.

Location: Remote (US)

Salary: $106,400 - $138,400

Company

hirify.global is a mental health technology company on a mission to eliminate barriers to mental healthcare, partnering with over 450 companies including Fortune 500 clients.

What you will do

• Identify and pursue new revenue opportunities within existing enterprise accounts to expand mental health offerings.
• Develop and execute renewal strategies tailored to each customer’s goals.
• Build strong relationships with key stakeholders such as HR leaders and CFOs.
• Manage the full commercial cycle from discovery to contract execution for expansions and renewals.
• Collaborate with cross-functional teams to ensure customer needs are met and provide feedback to influence product roadmap.
• Stay informed on mental health industry trends and competitive landscape.

Requirements

• Must be based in the US or able to work remotely within US time zones.
• Proven experience in account management or sales with a focus on enterprise customer expansion.
• Strong consultative selling skills and ability to engage senior decision-makers (HR, CFO).
• Excellent communication and presentation skills.
• Ability to travel up to 30% annually for customer meetings.
• Passion for mental health care and employee well-being.

Nice to have

• Experience in employee benefits as a producer or consultant/broker.

Culture & Benefits

• Health, dental, and vision benefits starting on day one.
• Employer 401(k) match up to 2%.
• Paid time off including sick days, holidays, and sabbatical leave.
• Parental leave up to 18 weeks depending on eligibility.
• Professional development reimbursement and donation matching.

Hiring process

• Structured interviews focusing on skills and cultural fit.
• Evaluation of consultative selling and account management experience.
• Discussion of passion for mental health and alignment with company mission.