Customer Success Account Manager (Sales)

TL;DR

Customer Success Account Manager (Sales): Leading customer success and sales efforts for BMC Helix in the Eastern United States with an accent on driving revenue growth, customer satisfaction, and digital transformation initiatives. Focus on managing customer relationships, pipeline development, and executing value selling strategies.

Location: Remote within the United States with travel up to 50% and presence in Detroit, Houston, San Francisco, New York, and Washington DC.

Salary: $104,000 - $156,000 base with On-Target Earnings (OTE) up to $312,000.

Company

hirify.global is an AI-native enterprise IT software company focused on innovation in IT service and operations management.

What you will do

• Act as the main point of contact for customers, partnering with consultants and architects to optimize customer investments.
• Plan and exceed customer success sales targets by coordinating sales teams and managing pipeline.
• Represent the BMC brand internally and externally, building trust and confidence with stakeholders.
• Lead professional services sales processes and orchestrate internal and external resources.
• Drive business development through understanding pipeline, industry trends, and competitive landscape.

Requirements

• Must be located in the United States and able to work remotely with travel up to 50%.
• Experience in sales and customer success leading digital transformation initiatives.
• Proven ability to develop business and manage sales pipelines effectively.
• Strong communication and leadership skills to coordinate teams and build customer trust.
• English proficiency at least B2 level.

Culture & Benefits

• Inclusive, flexible, and supportive work environment.
• Opportunities for continuous learning and professional development.
• Remote or in-office work options with emphasis on work-life balance.
• Commitment to diversity, equity, and equal opportunity employment.