Account Manager (SMB)

TL;DR

Account Manager (SMB): Managing and expanding a book of business for small and medium businesses by driving sales of cybersecurity solutions with an accent on account ownership, pipeline development, and strategic selling. Focus on building strong customer relationships, identifying expansion opportunities, and achieving sales quotas in a hybrid work environment.

Location: Hybrid, Clearwater, Florida, United States

Company

hirify.global is a leading cybersecurity company specializing in AI-driven Human Risk Management platforms, serving over 70,000 organizations worldwide.

What you will do

• Manage assigned book of business focusing on revenue maximization through cross-sell and subscription upgrades.
• Build and maintain a healthy pipeline of expansion opportunities by understanding customer challenges.
• Identify key decision makers and articulate the value of the full product suite.
• Achieve or exceed monthly sales targets through disciplined prospecting and deal execution.
• Collaborate with Customer Success and Renewal teams to drive product adoption and renewals.
• Maintain detailed records in Salesforce to track opportunities and next steps.

Requirements

• Location: Must be located in the greater Tampa Bay area (Clearwater, Florida).
• 3+ years of software sales experience with a focus on account expansion and quota achievement.
• Familiarity with IT security concepts and ability to communicate technical and business value.
• Strong relationship-building and communication skills.
• Proficiency with Salesforce and Gmail for workflow management.
• Self-starter with a numbers-focused mindset and ability to work independently.

Nice to have

• Bachelor's degree in business, technology, or related field.
• Network+ or Security+ certification.
• Experience attending trade shows and negotiating pricing.

Culture & Benefits

• Uncapped earning potential with bonuses based on sales targets.
• Warm book of business with established customer relationships.
• Collaborative sales environment with Customer Success and Renewals teams.
• Work from Clearwater office with a driven sales team.
• Career growth opportunities into larger territories or leadership roles.
• Company-wide bonuses, referral bonuses, tuition and certification reimbursements.