Account Manager

TL;DR

Account Manager (Sales): Drive success and growth of key client accounts with an accent on client relationship management, commercial growth, and delivery support. Focus on building trusted partnerships, identifying upsell opportunities, and coordinating cross-functional teams to ensure quality and business impact.

Location: Hybrid (Helsinki)

Company

hirify.global is a global digital commerce and customer experience partner helping brands and retailers create business-driving digital products and experiences across 15+ markets.

What you will do

• Serve as primary contact for clients and build trust-based relationships.
• Identify upsell, cross-sell, and account expansion opportunities aligned with client goals.
• Collaborate with delivery and consulting teams to ensure alignment with client objectives.
• Maintain documentation, account plans, and monitor performance metrics.
• Support continuous improvement of account management processes with commercial focus.

Requirements

• Location: Helsinki with hybrid work format
• 3–6 years experience in account management, client success, or professional services.
• Experience in consultancy or digital agency environments.
• Strong communication and stakeholder engagement skills.
• Commercial awareness and consultative selling experience.
• Proactive, structured, and solutions-oriented mindset.

Culture & Benefits

• Meaningful role influencing client experience and regional growth.
• Supportive leadership valuing transparency and ownership.
• International collaboration across multiple markets.
• Clear development paths toward senior roles.
• Flexible hybrid working model and competitive compensation.