Enterprise Account Manager

TL;DR

Enterprise Account Manager (SaaS): Manage and grow enterprise customer relationships across Central Europe with an accent on revenue growth, strategic account planning, and consultative problem-solving. Focus on building strong stakeholder relationships, driving expansion opportunities, and collaborating cross-functionally to deliver customer value.

Location: Hybrid with requirement to work onsite twice a week in London office and flexibility for remote work.

Company

hirify.global is a brand platform company headquartered in St. Gallen, Switzerland, with offices in London and New York, empowering marketers and designers to build engaging brands.

What you will do

• Manage a portfolio of enterprise customers across Central Europe to drive revenue growth.
• Develop strategic account plans aligning customer priorities with platform capabilities.
• Build and maintain strong relationships with stakeholders from operational users to C-level executives.
• Identify and lead expansion opportunities using a consultative approach.
• Negotiate expansions focusing on long-term partnership health and sustainable growth.
• Collaborate with Customer Success, Sales, Marketing, and Product teams to deliver seamless customer experiences.

Requirements

• Hybrid work format with onsite presence twice a week in London office.
• 4+ years of experience in enterprise account management, customer success, or B2B SaaS sales.
• C1+ proficiency in English and German languages.
• Experience managing a book of business and contributing to expansion and renewal outcomes.
• Strong consultative mindset and commercial acumen.
• Comfortable working in fast-moving, cross-functional environments.

Nice to have

• Experience with enterprise marketing, brand, or creative technology solutions.

Culture & Benefits

• At least 5 weeks of holiday (PTO) plus paid educational and well-being days off.
• Home office setup budget and annual salary review.
• Localized benefits and invitation to summer company meet-up in Switzerland.
• Inclusive and diverse work environment fostering creativity and collaboration.
• Flexible work arrangements with vibrant social team channels.

Hiring process

• Submit CV and answer preliminary questions.
• Meet Talent Team to discuss role and background.
• Connect with future team for role discussion and skills showcase.