Legal Engineering Operations Staffing Lead

TL;DR

Legal Engineering Operations Staffing Lead: Build and run the global staffing and operating system for Legal Engineering, optimizing resource allocation and capacity forecasting with an accent on cross-functional collaboration and scalable execution. Focus on designing operating models, managing staffing pipelines, and enabling high-impact delivery in a customer-facing environment.

What you will do

• Build and manage staffing and allocation models matching resources to projects by expertise, region, and availability.
• Maintain visibility into capacity, utilization, and skill coverage across the global Legal Engineering team.
• Partner with Sales and Customer Success to align pipeline demand with staffing supply and own intake processes.
• Define and refine SLAs, handoffs, and engagement models between Sales, CS, and Legal Engineering.
• Design and implement tooling for resource visibility, utilization tracking, and project management.
• Lead and mentor a small operations and staffing coordination team as the function scales.

Requirements

• 6+ years of experience in Professional Services Operations, Consulting Resource Management, Revenue Operations, or Legal Operations.
• Experience in capacity planning, forecasting, or staffing for delivery-heavy or customer-facing teams.
• Analytical mindset with comfort designing operating models, SLAs, and dashboards.
• Strong cross-functional collaboration skills across Sales, CS, Product, and Legal environments.
• Familiarity with Salesforce, project/resource management tools, and data visualization platforms.
• English: B2 level or higher required.

Culture & Benefits

• Equal opportunity employer committed to diversity and inclusion.
• High-performance culture focused on collaboration and impact.
• Work with exceptional people in a high-stakes, high-impact domain.