TL;DR
Executive Experiences Manager (Customer Experience): Planning, executing, and optimizing strategic experiences to strengthen relationships between hirify.global executives, customers, and industry leaders with an accent on executive events, sponsorship programs, and advisory boards. Focus on designing and delivering C-suite engagements, fostering senior customer stakeholder relationships, and driving advocacy to achieve measurable business impact.
Location: Remote (United States | Canada)
Salary: $109,000–$147,000 USD (USA) or $105,000–$143,000 CAD (Canada)
Company
hirify.global is building a foundation for a safe, productive digital future, pioneering Extended Access Management and trusted by over 180,000 businesses.
What you will do
- Lead and evolve the Executive Sponsorship Program to deepen executive-customer relationships, driving retention, expansion, and advocacy.
- Plan and execute hirify.global’s Global Executive Advisory Board, overseeing relationship management, agenda design, and meeting execution.
- Support the development of regional or vertical-focused Customer Advisory Boards, partnering with Product Ops for feedback translation.
- Design and deliver high-touch C-level engagement programs, including CISO dinners, executive roundtables, and select industry events.
- Collaborate with internal stakeholders to identify executive participation opportunities, reinforcing thought leadership and strengthening customer relationships.
- Manage end-to-end execution of executive experiences, ensuring impactful delivery, post-event follow-up, and reporting.
Requirements
- 6+ years of experience in executive engagement, customer marketing, or strategic relationship management, ideally within Tech, SaaS, or Cybersecurity.
- Proven ability to build and manage relationships with C-level and VP audiences, internally and externally.
- Strong executive presence and communication skills, with the ability to influence and represent leadership.
- Demonstrated success in developing high-touch programs or events that drive measurable business outcomes.
- Skilled in cross-functional collaboration with Marketing, Sales, Customer Success, and Communications.
- Highly organized, proactive, and able to manage multiple workstreams in a fast-paced environment.
Culture & Benefits
- Remote-first work environment; travel for in-person engagement (offsites, team meetings, customer/industry events) is required.
- Maternity and parental leave top-up programs.
- Competitive health benefits and generous PTO policy.
- RSU program and retirement matching program.
- Paid volunteer days and peer-to-peer recognition.
- Commitment to leveraging cutting-edge technology, including AI, and active learning of AI best practices.
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