Senior Enterprise Account Manager

TL;DR

Senior Enterprise Account Manager (Sales): Managing and growing relationships with hirify.global’s largest and most complex clients, focusing on account strategy, customer retention, and cross-functional collaboration. Focus on developing comprehensive account plans, leading internal teams, and driving customer growth through consultative engagement and strategic communication.

Location: Hybrid or Remote within the US (Central or West Coast preferred)

Salary: $125,573–$160,000 (On-Target Earnings including base and variable compensation)

Company

hirify.global is a leading edge cloud platform company enabling customers to create fast, secure, and reliable digital experiences at the edge of the Internet.

What you will do

• Partner with Sales to manage relationships with large, complex enterprise clients.
• Develop and execute comprehensive account strategies aligned with customer business goals.
• Lead internal account teams to ensure coordinated approach and timely responses.
• Drive customer retention and growth through strategic engagement and problem-solving.
• Collaborate with product, marketing, and support teams to represent customer needs internally.
• Conduct Quarterly Business Reviews and maintain strong executive stakeholder relationships.

Requirements

• Location: Must be based in the US (Central or West Coast preferred) or willing to work hybrid near a local office.
• Bachelor's degree or equivalent experience.
• At least 5 years of enterprise customer management experience in a technology firm.
• Strong project management, communication, and customer service skills.
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Technical background highly valued to understand customer ecosystems.

Nice to have

• Strong negotiation and problem-solving skills.
• Collaborative partner with internal teams.
• Willingness to learn new products and features.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance starting day one.
• Flexible vacation policy and up to 18 days of paid sick leave.
• 401(k) plan with company match and Employee Stock Purchase Program.
• Supportive, diverse, and inclusive work environment.
• Hybrid work model with flexibility to split time between office and home.
• Paid local holidays and company wellness days.

Hiring process

• Submit a fully completed application and resume or CV through the official careers site.
• Participate in interviews and assessments to evaluate fit and qualifications.
• Reasonable accommodations available upon request for applicants with disabilities.