Enterprise Account Manager

TL;DR

Enterprise Account Manager (SaaS Sales): Owning and expanding a portfolio of top-tier Enterprise accounts, responsible for growing revenue through expansion, cross-sell, and strategic adoption plays. Focus on building structured account plans, generating pipeline within the existing book, and leading end-to-end renewals for largest accounts.

Location: Remote, open to candidates in Canada and the US

Company

hirify.global empowers sales teams with personalized video outreach at scale through AI Avatars and Video Messages to accelerate deal velocity and gain face-time with prospects.

What you will do

• Own a book of top-tier Enterprise accounts, driving expansion and cross-sell outcomes while maintaining strong retention performance.
• Build and run structured account plans connecting customer goals, value realization, and product usage to a clear expansion strategy with executive alignment.
• Create a pipeline from within your book through consistent prospecting, stakeholder mapping, and expansion plays.
• Lead end-to-end renewal execution for largest accounts in the Growth motion, from discovery through negotiation and agreement close.
• Partner with CSMs and cross-functional teammates to align on priorities and drive consistent execution across Post-Sales.
• Forecast accurately and communicate clearly, maintaining strong deal hygiene and a data-informed view of pipeline, renewals, and expansion.

Requirements

• 5+ years in SaaS Account Management/Customer Success/Sales, with clear outcomes in expansion and cross-sell.
• Proven experience in Enterprise, multi-stakeholder environments (executive alignment, procurement, complex organizations).
• Strong at value-based discovery and translating business goals into crisp plans and commercial paths.
• Comfortable owning end-to-end commercial cycles inside an existing book (expansion and growth-oriented renewals).
• Highly organized with forecasting discipline, clean pipeline hygiene, and consistent follow-through.
• A collaborative partner who builds trust quickly across post-sales and cross-functional teams.

Culture & Benefits

• Work-life integration with flexible hours and unlimited vacation, supporting working from anywhere.
• Competitive salary and comprehensive, flexible benefits including RRSP match and stock options after probation.
• Flexible spending accounts for wellness and $1,500 annually for mental health services.
• Enhanced parental leave top-up and paid volunteer hours.
• Annual allowance of $1,500 dedicated to professional development and ongoing learning.
• Flexible workspace: remote-first with an optional collaboration space in Kitchener, Ontario.