Engagement Director

TL;DR

Engagement Director: Leading large-scale, complex client engagements from end to end, ensuring successful delivery, managing commercials, and building high-performing teams with an accent on client relationship management, financial acumen, and risk management. Focus on driving successful delivery outcomes, mitigating critical risks, and fostering account growth.

Location: Blended Working, allowing work from home, in a clubhouse, or on a client site.

Company

hirify.global is a tech company focused on accelerating digital delivery and closing the digital skills gap by helping organisations build better digital products and stronger digital teams.

What you will do

• Lead end-to-end delivery of client engagements, ensuring milestones, quality, and expected outcomes are met.
• Build and maintain strong relationships with key client stakeholders, managing expectations and resolving issues.
• Own all engagement financials, including revenue, margin, invoicing, and collections.
• Lead, mentor, and motivate delivery teams, ensuring the right resourcing and skills mix.
• Identify and manage critical risks and issues, acting as the main escalation point for delivery concerns.
• Support account growth opportunities and contribute to the evolution of solutions and practice development.

Requirements

• Strong leadership and influencing skills.
• Excellent communication, able to simplify complex topics for all audiences.
• Proven problem-solving and decision-making abilities under pressure.
• High level of planning, organisation, and resource coordination.
• Solid financial acumen in managing engagement budgets and margins.
• Adaptability and a commitment to continuous learning.

Culture & Benefits

• Opportunities to work on projects with big clients, making a difference in people's lives.
• Dedicated career scrum team to help reach career goals and develop skills.
• Annual budget for training and upskilling, including allocated days off for study.
• Monthly and quarterly team socials.
• 25 days holiday allowance plus bank holidays.
• A £1000 flexifund to use on personalised benefits such as gym membership or health plans.