Agentic Solutions Architect (AI)

TL;DR

Agentic Solutions Architect (AI): Designing, architecting, and deploying large-scale Agentic AI solutions for enterprise customers with an accent on translating complex business processes into AI-driven workflows and defining integration blueprints. Focus on architecting end-to-end AI systems and guiding customers through their transformation to autonomous AI agents.

Location: Remote

Company

hirify.global is the leading agentic AI platform for enterprise customer experience, backed by WndrCo, Y Combinator, and Index Ventures.

What you will do

• Lead discovery sessions with enterprise customers to understand business processes, operations, workflows, KPIs, and constraints.
• Design agentic orchestration strategies and build detailed solution blueprints.
• Define end-to-end Agentic AI architectures, covering intents, actions, tools, integration points, and decision logic.
• Collaborate with customer technical teams to map integration dependencies and own the creation of integration design documents.
• Serve as the product owner during deployment, driving priorities, validating solution behavior, and tuning agent outputs.
• Act as a trusted advisor to customer stakeholders, presenting architectural recommendations and training customer teams.

Requirements

• 4–10 years in Solutions Architecture / Implementation Consulting / Product Consulting / Workflow Design for enterprise SaaS or AI platforms.
• Experience designing complex workflows and integrations across enterprise systems.
• Ability to gather requirements, translate them into technical specifications, and drive execution.
• Customer-facing consulting experience with strong communication & facilitation skills.
• Understanding of REST APIs, event-driven systems, data flows, and enterprise integrations.
• Experience working cross-functionally with CSM, engineering, product, and QA teams.

Nice to have

• Background in Conversational AI, Agentic AI, RPA, Automation, CRM/Ticketing, or LLM-based products.
• Hands-on experience defining business logic, decision trees, or automated workflows.
• Experience with enterprises such as airlines, BFSI, telecom, retail, or large-scale customer support environments.