Account Manager

TL;DR

Account Manager: Driving client success and retention by advising on people development strategy and optimizing engagement, with an accent on building strong, long-lasting partnerships and identifying upsell opportunities. Focus on communicating strategic impact with executives and collaborating cross-functionally to drive growth.

Location: Hybrid - mandatory 3 days/week in Lisbon office.

Salary: €40,000–60,000 + commission + equity

Company

hirify.global is a B2B platform enabling employers to provide hyper-tailored professional coaching through a user-friendly app.

What you will do

• Become the main point of contact and advisor for your clients.
• Advise clients on their people development strategy to meet business objectives.
• Onboard new customers by facilitating demos and training around the product.
• Actively monitor customer engagement, reviewing data and analysis to optimize strategies.
• Create and lead quarterly and annual business strategy reviews with each client.
• Identify and unlock upsell opportunities to optimize client impact and drive revenue.

Requirements

• Verbal and written native fluency in English
• A minimum of 4 years’ experience in Account Manager roles with enterprise clients.
• Experience developing relationships with multiple stakeholders within clients.
• Strong business acumen and fluency in business jargon.
• Experience as a freelancer or working in a start-up.
• Experience using CRM (HubSpot preferred), with an understanding of utilizing technology platforms to drive automation and scalability.

Culture & Benefits

• Entrepreneurial mindset and autonomous work environment.
• Plenty of room for growth as the ambitious team expands.
• Access to your professional coach via the hirify.global app.
• Regular training and development opportunities.