Principal Technical Program Manager (AI)

TL;DR

Principal Technical Program Manager – Copilot Identity (AI): Leading and orchestrating identity improvement programs for Copilot across desktop, web, and mobile with an accent on secure identity flows, authentication, and authorization. Focus on shaping strategy, driving execution excellence, and ensuring global compliance and reliability for AI experiences at Microsoft scale.

Location: Hybrid in Redmond, United States. Employees are expected to work from a designated Microsoft office at least four days a week if they live within 50 miles (U.S.) of that location.

Salary: USD $139,900 – $274,800 per year, with a higher range of USD $188,000 – $304,200 for specific locations like the San Francisco Bay area and New York City metropolitan area.

Company

hirify.global builds and integrates trusted, human-centered AI experiences across devices, platforms, and ecosystems.

What you will do

• Lead and orchestrate identity improvement programs across multiple client surfaces (desktop, web, mobile), aligning roadmaps with partner teams and Microsoft's central identity system.
• Partner with research, engineering, and product managers to scope initiatives, define success metrics, and plan phased delivery that reduces risk and accelerates customer value.
• Ensure data quality, availability, and compliance for identity-related telemetry and signals, meeting all privacy, security, and compliance requirements for shipping features at scale.
• Drive execution excellence: define schedules, milestones, KPIs, and review cadences; track progress, manage dependencies, surface risks, and ensure on-time delivery.
• Communicate program status, insights, and blockers with leadership and stakeholders, clarifying ownership and cultivating durable cross-org partnerships.
• Manage program execution and stakeholder engagement across geographically distributed teams, proactively addressing time zone challenges and fostering effective communication.

Requirements

• Bachelor’s Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 3+ years of experience managing cross-functional and/or cross-team projects.
• 3+ years of hands-on experience with authentication and identity systems, including practical knowledge of protocols (e.g., OAuth 2.0, OpenID Connect, SAML), session management, MFA, and federation.
• Proven track record driving feature launches and large-scale rollouts in complex systems, ideally across multiple client surfaces (desktop, web, mobile).
• Experience defining long-term program vision and strategy for identity/security projects; proficiency with OKRs and KPI-driven execution.
• Excellent communication, collaboration, and influence skills; ability to crisply communicate technical concepts to diverse audiences.

Nice to have

• Bachelor’s Degree AND 12+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 8+ years of experience managing cross-functional and/or cross-team projects.
• Experience reading and/or writing code (e.g., sample documentation, product demos).
• Familiarity with privacy-by-design principles and compliance requirements (e.g., GDPR) for identity data.
• Understanding of risk-based authentication, device-bound credentials, passkeys/WebAuthn, and related identity innovations.

Culture & Benefits

• Work within Copilot Security, at the heart of Microsoft’s mission to deliver trusted, human-centered AI experiences.
• Opportunity to influence the security architecture for AI experiences used by hundreds of millions worldwide.
• Thrive on solving hard problems, driving clarity in ambiguity, and building systems that scale with trust.
• Join a culture of inclusion where employees come together with a growth mindset, innovate to empower others, and collaborate to realize shared goals.
• Benefit from values of respect, integrity, and accountability.
• Access to various benefits and other compensation.

Hiring process

• Applications are accepted on an ongoing basis until the position is filled.
• Microsoft is an equal opportunity employer, committed to considering all qualified applicants without discrimination.
• Assistance is available for religious accommodations and/or reasonable accommodation due to a disability during the application process.