Senior Commercial Account Manager

TL;DR

Senior Commercial Account Manager (Sales): Managing and growing a portfolio of commercial customer relationships with an accent on revenue growth, strategic account management, and customer advocacy. Focus on driving upsell and cross-sell opportunities, executing account strategies, and collaborating across sales, product, and technical teams.

Location: Hybrid in London, United Kingdom

Company

hirify.global provides an edge cloud platform enabling customers to create fast, secure, and reliable digital experiences by processing and securing applications close to end-users.

What you will do

• Maintain and grow customer spend across a portfolio of commercial customers.
• Use automation tools like Salesforce and Outreach.io to streamline engagement and accelerate adoption.
• Evaluate customer journeys and monitor account health using playbooks.
• Act as primary customer contact, aligning internal resources including sales and technical teams.
• Collaborate with product and marketing teams to provide customer feedback and insights.

Requirements

• Location: Must reside in London, United Kingdom with availability during core business hours 9am - 6pm.
• Proven experience in account management, CRM, and strategic sales within the UK.
• Experience driving revenue growth through upselling and cross-selling.
• Strong customer-facing and communication skills.
• Project management skills and ability to work independently in a dynamic environment.
• Desirable experience in CDN, PaaS, or Cyber Security industries.

Culture & Benefits

• Impactful work supporting prominent global customers and open source initiatives.
• Distributed teams with in-person new hire orientation in San Francisco.
• Commitment to diversity and inclusion.
• Supportive environment valuing employee passions and individuality.