ServiceNow Software Asset Management (SAM Pro) Consultant

TL;DR

ServiceNow Software Asset Management (SAM Pro) Consultant: Designing, implementing, and optimizing the SAM Pro module within the ServiceNow platform with an accent on accurate discovery, licensing, and optimization of software assets. Focus on integrating SAM Pro with other ServiceNow modules and external systems to ensure compliance and cost efficiency.

Location: Residing in Poland required

Company

hirify.global is an IT consulting and outsourcing company providing technology services.

What you will do

• Configure and deploy ServiceNow SAM Pro module to manage software assets across on-premise, cloud, and SaaS environments.
• Integrate SAM Pro with other ServiceNow modules (ITSM, CMDB, HAM, Discovery) and external systems (SCCM, Intune, Azure).
• Build and maintain Effective License Positions (ELPs) for key publishers such as Microsoft, Oracle, Adobe, and IBM.
• Develop and automate reclamation and optimization workflows to reduce unused software spend.
• Design and document SAM processes aligned with ISO/IEC 19770 and ITIL best practices.
• Collaborate with procurement and finance teams to ensure software purchasing aligns with SAM policies.

Requirements

• 3-7 years of experience in IT Asset Management / Software Asset Management, with at least 2 years focused on ServiceNow SAM Pro.
• Hands-on configuration experience with the ServiceNow SAM Pro module (normalization, reconciliation, publisher packs, reclamation).
• Strong understanding of ServiceNow platform architecture, CMDB, Discovery, ITSM, and integration points.
• Knowledge of software licensing models for major vendors (Microsoft, Adobe, Oracle, IBM, VMware, SAP).
• Experience integrating SAM Pro with external discovery tools (SCCM, Intune, JAMF, AWS/Azure inventory).

Nice to have

• Familiarity with SaaS management and cloud cost optimization (FinOps) concepts.