Director Technical Account Manager (Marketplace)

TL;DR

Senior Manager, Marketplace Operations (AdTech): Leading a team that integrates and monetizes Marketplace partners, including Data Partners, Agencies, and Curation services, with an accent on optimizing performance and setting benchmarks. Focus on driving strategy, launching new capabilities, and improving customer experience through shared knowledge and aligned execution.

Location: Hybrid in New York. Are you open to working in the office on Tuesdays, Wednesdays and Thursdays?

Salary: $118,000 – $170,000 per year

Company

hirify.global is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen.

What you will do

• Provide coaching, feedback, and support for career growth to team members.
• Support the team through yearly performance cycles and develop career plans.
• Develop a deep technical understanding of Index’s product offerings.
• Serve as a consultant to strategic marketplace partners, leading technical solutioning to address their business challenges.
• Maintain knowledge of current industry trends, integration protocols, and technical specs.
• Work with developers to build new tools to improve operational efficiency and troubleshooting.

Requirements

• 7+ years' experience working within Ad-Tech at an Ad Exchange, SSP, DSP, or related media.
• 2-3+ years previous experience leading a team or coaching.
• Advanced knowledge of Open RTB specifications and requirements.
• Ability to understand Rest API documentations and use related API services.
• Expert knowledge of SQL, JSON, and experience querying complex datasets.
• Experience managing large projects with multiple cross-functional stakeholders in different global regions.
• Advanced presentation and communication skills.

Nice to have

• Buy-side and campaign optimization knowledge.
• Familiarity with Kafka and other data streaming technologies.
• Familiarity with BI tools like Looker and Redash.
• Highly motivated self-starter with a persuasive and success-driven personality.
• Automation and scripting experience.

Culture & Benefits

• Comprehensive health, dental, and vision plans.
• Paid time off, health days, and personal obligation days plus flexible work schedules.
• Competitive retirement matching plans.
• Equity packages.
• Generous parental leave available to birthing, non-birthing, and adoptive parents.
• A workplace that supports a diverse, equitable, and inclusive environment.