Director Technical Account Manager (Marketplace)

TL;DR

Director Technical Account Manager (Marketplace): Leading and managing a team responsible for integrating, optimizing, and supporting Marketplace partners in the ad tech ecosystem with an accent on technical leadership, cross-functional collaboration, and operational excellence. Focus on driving strategic partner relationships, technical solutioning, and team mentorship in a fast-paced global environment.

Location: Hybrid in New York, USA

Salary: $118,000–$170,000 per year

Company

hirify.global is a global advertising supply-side platform enabling media owners to maximize content value across screens with a focus on transparency and market efficiency.

What you will do

• Lead and mentor a team managing the full lifecycle of Marketplace customers including onboarding, integration, and ongoing support.
• Develop and standardize best practices for partner integration, optimization, and performance benchmarking.
• Serve as a technical consultant for strategic partners, leading solutioning and technical discussions.
• Collaborate cross-functionally to drive strategy, launch new capabilities, and improve customer experience.
• Maintain and update documentation, playbooks, and operational tools to enhance team efficiency.
• Manage escalations and support operational tasks including performance monitoring and troubleshooting.

Requirements

• Location: Hybrid role based in New York, USA
• 7+ years in ad tech with experience in SSP, DSP, or related platforms in a senior technical role.
• 2-3+ years of leadership or coaching experience.
• Advanced knowledge of Open RTB, REST APIs, SQL, JSON, and Kafka.
• Strong analytical, problem-solving, and communication skills.
• Experience managing large cross-functional projects globally.

Nice to have

• Buy side and campaign optimization knowledge.
• Familiarity with Kafka and data streaming technologies.
• Experience with BI tools like Looker and Redash.
• Automation and scripting experience.

Culture & Benefits

• Comprehensive health, dental, and vision plans.
• Paid time off, flexible work schedules, and parental leave.
• Competitive retirement matching and equity packages.
• Well-being allowance, fitness discounts, and mental health support.
• Volunteer time off and donation-matching programs.
• Diverse, equitable, and inclusive workplace culture with continuous learning resources.