Client Solutions Engineer (AI)

TL;DR

Client Solutions Engineer (AI): Deliver technical integration solutions and developer resources for an AI platform focused on legal enterprise applications with an accent on customer collaboration and scalable integration tools. Focus on creating reusable APIs, SDKs, and documentation while supporting sales and customer success teams to accelerate customer onboarding and satisfaction.

Company

hirify.global is a pioneering AI company specializing in Legal-Grade™ AI solutions for enterprise customers, recognized globally for innovation and rapid growth.

What you will do

• Collaborate with sales and customer success teams to provide seamless technical integration experiences.
• Act as a technical expert on the AI platform to support customer onboarding and highlight integration benefits.
• Advise customers on integration solutions tailored to their use cases and identify improvement opportunities.
• Develop reusable toolkits, APIs, SDKs, and comprehensive developer resources.
• Create and maintain detailed API documentation and reference architectures for developers.
• Coordinate with support and technical operations to resolve customer technical issues.
• Gather developer feedback to continuously improve integration tools and processes.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related field with strong academic record.
• Experience in software development, system integration, and creating developer-facing resources such as APIs and SDKs.
• Strong skills in Fullstack web development and cloud architecture fundamentals preferred.
• Proficiency in JavaScript, NodeJS, Python, or equivalent languages/frameworks.
• Excellent verbal and written communication skills with ability to present technical information clearly.
• Customer-facing experience with technical personas and strong interpersonal skills.