Technical Program Manager (AI)

Location: Forward-deployed role with at least 25% travel required

Salary: $173,600–$217,000 USD per year, plus potential equity and benefits

Company

Scale AI develops reliable AI systems, high-quality training data, and full-stack technologies for enterprises and government organizations.

What you will do

• Drive technical and operational innovation for public-sector customers by solving ambiguous problems and delivering scalable solutions.
• Use data, analytics, and technical expertise to align internal resources and build customer-focused tools.
• Transition AI/ML technologies and processes into working public-sector products and solutions.
• Partner with engineering, operations, and public-sector teams to deliver AI systems for government use cases in computer vision and generative AI.
• Lead cross-functional teams toward customer AI/ML objectives and manage long-term customer health.
• Identify repeatable approaches to prevent risks and solve similar issues for future customers.

Requirements

• Active TS/SCI clearance required.
• At least 3 years of experience in stakeholder management or a customer-facing role.
• Technical background through education or professional experience in computer science, economics, statistics, or engineering.
• Deep understanding of ML operations processes and a record of structured, analytics-driven problem-solving.
• Excellent verbal and written communication skills.
• Ability to work in a forward-deployed capacity and travel at least 25% of the time.

Nice to have

• Full Scope Polygraph.
• Experience with 50% travel.
• 10+ years of professional experience, especially in customer-facing technical program management in industry or government.
• Experience at an API technology company or managing technical API customers.
• Proficiency in Python, SQL, or other programming languages.

Culture & Benefits

• Inclusive, equal-opportunity workplace with reasonable accommodation support.
• Health, dental, and vision coverage.
• Retirement benefits, learning and development stipend, and generous paid time off.
• Potential commuter stipend and equity compensation for eligible roles.