TL;DR
MSP Engineer: Working as a Field Network Engineer, architecting, monitoring, and maintaining client network, cloud, and server infrastructure with an accent on improving client environments with cybersecurity and cloud solutions. Focus on expert administration of SQL databases, balancing multiple client requests, and ensuring system reliability.
Location: This position is onsite in Charlotte, NC, with up to 20-30% local travel required. While the ability to work and solve most technical issues through remote support is a must, the primary work location is in the office.
Company
hirify.global is a North American ERP software reseller, recognized as a top VAR 100 company with a high-growth technical environment and a workforce of over 250 professionals.
What you will do
- Work as a Field Network Engineer, architecting, monitoring, and maintaining client technology network, cloud, and server infrastructure.
- Serve as a Technology Advisor, meeting with clients to discuss opportunities for technology improvements, including cybersecurity and cloud-based solutions.
- Support client environments through expert administration of Microsoft SQL databases, including backup, log management, and optimization.
- Balance multiple customer requests, smaller projects, and necessary meetings while ensuring customer satisfaction.
Requirements
- Minimum of 2-3 years’ experience in customer support for computer systems, servers, and networking in a Managed Services or similar consulting field.
- Strong skills in network configuration, maintenance of firewalls (e.g., SonicWall, Meraki), switches, and wireless access points.
- Proficiency with Microsoft M365 products, particularly messaging and security solutions.
- Must be eligible to work in the United States and participate in E-Verify.
- Willingness to travel locally 1-2 days a week and flexibility for occasional after-hours or weekend work.
Nice to have
- Current certifications in networking or Microsoft technologies.
- Experience with Deltek Vision/Vantagepoint, SAGE 300 & 100, Linux, SAN Storage, Mobile deployments, FACTS, and Disaster Recovery.
Culture & Benefits
- Competitive salary, additional incentives, and potential for performance-based bonuses.
- Comprehensive benefits plan including an employer matching 401k plan.
- Opportunity to work in a high-growth technical environment with a highly skilled workforce.
- hirify.global is an Equal Opportunity Employer.
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