Company hidden

обновлено 2 месяца назад

Customer Success Specialist

4 000 - 9 000PLN

Формат работы

remote (Global)/hybrid/onsite

Тип работы

fulltime

Грейд

junior

Английский

Страна

Poland/Europe

Вакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:

TL;DR

Customer Success Specialist: Supporting customers in using Workai tools and features with an accent on effective communication and problem-solving. Focus on gathering customer feedback, coordinating requests, and preparing documentation.

Location: Remote, hybrid, or on-site

Salary: 4,000 – 9,000 PLN net

Company

hirify.global builds innovative digital products for the modern workplace in the Cloud.

What you will do

Know the product and its functionalities
Direct contact with hirify.global customers
Gather information regarding customer requests/issues
Coordinate the processing and handling of requests
Prepare documentation and reports of performed tasks
Test implemented solutions

Requirements

At least 1 year of experience in customer service
Basic knowledge in IT
Proficiency in spoken and written English
Good command of written and spoken Polish
Strong communication skills
Ability to work in a team

Nice to have

Knowledge of ticket support systems (JIRA, DevOps, SQL)
Telecommunications knowledge
Analytical skills

Culture & Benefits

Remote, hybrid, or on-site working model
Multidirectional development opportunities
Certifications and knowledge transfer
Access to the latest technologies
Benefits package including private medical care

Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →

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