Technical Product Manager (SaaS)

TL;DR

Technical Product Manager (SaaS): Building and scaling key capabilities of an AI-driven Trust Platform with an accent on configurable identity workflows, orchestration, and developer experience. Focus on designing intuitive no-code builders, optimizing APIs and SDKs, and ensuring robust governance and auditability for complex verification journeys.

Location: This position is based in Berlin, Germany. Flexible working hours and Workcation possibilities are offered.

Company

hirify.global is a leader in digital identity and fraud prevention in Europe, empowering enterprises with AI-driven, SaaS-based identity solutions.

What you will do

• Own the orchestration engine for conditional routing, decisioning, and failover mechanisms across verification journeys.
• Design an intuitive "Studio" interface for non-technical users to create and maintain complex workflows without writing code.
• Deliver high-granularity version control, audit logs, and explainability for customer transparency.
• Optimize developer experience through state-of-the-art API design, documentation, SDKs, and sandbox environments.
• Act as the primary interface for internal stakeholders to ensure efficient deployment and support of custom customer setups.
• Define and drive a migration strategy for existing customers to the Trust Platform.

Requirements

• Proven product management experience, ideally in SaaS / platform products with technical depth.
• Experience building workflow/orchestration, rules/decisioning, or platform configuration products (including reliability concepts).
• Strong understanding of API product management and developer experience best practices.
• Experience delivering tooling for non-technical users (no-code/low-code builders, configuration UIs, admin consoles).
• Familiarity with governance features such as audit trails, versioning, permissioning, and compliance-driven transparency.
• Strong analytical skills and ability to use data to improve user journeys and platform outcomes.
• Excellent communication skills, able to align technical and non-technical stakeholders.

Nice to have

• Experience in identity verification, fintech, or other regulated industries.
• Knowledge of API security, authentication/authorization, and compliance standards.
• Experience executing customer migrations (product + commercial coordination, comms, enablement, deprecation planning).

Culture & Benefits

• Full access to the mental health platform nilo, including 1on1 sessions.
• Access to Udemy, a training platform with 24/7 access and unlimited content/course consumption, including certification.
• Support on equipment for remote work and flexible working hours.
• Regular onsite gatherings, internal initiatives, and summer parties to connect outside of work.
• Paid special leave days for family or other reasons.
• Workcation possibilities to combine work with longer stays at holiday destinations.