Client Service Manager (Finance)

TL;DR

Client Service Manager (Finance): Managing client relationships and delivering exceptional service in the financial industry with an accent on client education and retention. Focus on engaging clients, resolving inquiries, and promoting hirify.global's investment platform.

Location: Hybrid (Frankfurt, Germany)

Company

hirify.global is a trading and investing platform that empowers users to invest, share, and learn.

What you will do

• Serve as the primary point of contact for clients, delivering exceptional service.
• Engage with clients to discuss financial markets and investment strategies.
• Act as a brand ambassador, providing expert insights into products and services.
• Manage the full client experience, handling inquiries and resolving issues.

Requirements

• Business fluency in both German and English.
• Deep interest in financial markets, including stocks, ETFs, and cryptocurrencies.
• Bachelor's degree in Finance, Economics, or related field is desirable.
• Proven experience in a client-facing role within financial services.
• Highly organized and adept at managing multiple priorities.