Store Support Intern

TL;DR

Store Support Intern (Customer Support): Supporting the publication and updating of mobile games on various platforms with an accent on content management, collaboration with publishing and marketing teams, and documentation maintenance. Focus on learning game certification, activation, and update processes while assisting in promotional material preparation and game visibility monitoring.

Location: Hybrid or Remote, office in Gdańsk, Poland

Company

hirify.global is a product company specializing in mobile game development and publishing.

What you will do

• Support the publication and updating of mobile games on multiple platforms
• Assist in creating and updating descriptions, graphics, and promotional materials
• Collaborate with publishing and marketing teams to prepare store materials
• Participate in testing and monitoring game visibility in stores
• Help maintain project documentation organization
• Learn processes related to game certification, activation, and updates

Requirements

• Location: Based in or near Gdańsk, Poland
• English: Communicative level B1/B2 required
• Interest in mobile gaming and game publishing processes
• Good computer skills and familiarity with office tools (Google Workspace, Excel, Sheets)
• Student status and full legal age with availability
• Accuracy, organization, and communication skills

Nice to have

• Experience with developer accounts or consoles (Google Play Console, App Store Connect)

Culture & Benefits

• Private medical healthcare and access to specialists
• Sports card for gym and sports facilities
• Work tools including hardware and software licenses
• Office amenities in Gdańsk including green gardens, bike racks, kitchen, showers, free parking, and pet-friendly environment
• Flexible working hours and remote/hybrid work options
• Knowledge sharing meetings and English courses
• Referral program and team integration budget
• Company events and development budget for training and workshops
• Opportunity to become an internal trainer

Hiring process

• Initial talk with recruiter and team manager covering culture, responsibilities, and technical skills
• Optional technical task depending on role
• Offer presentation upon successful recruitment