Business Analyst (Fintech)

TL;DR

Business Analyst (Fintech): Developing and enhancing real-time antifraud monitoring and decisioning systems with an accent on risk controls, investigation workflows, and data-driven control effectiveness. Focus on translating complex risk requirements into technical deliverables, identifying monitoring gaps, and orchestrating cross-functional collaboration between engineering, data, and operations.

Location: Remote or hybrid work from one of our office hubs.

Company

A fintech company revolutionizing incumbent financial systems with high-tech and innovative payment solutions.

What you will do

• Collect and formalize requirements from stakeholders, managing the delivery lifecycle from discovery to rollout.
• Facilitate communication between engineering, data/ML, and risk operations to ensure alignment on roadmap and design.
• Identify root causes of monitoring gaps and coordinate cross-functional resolutions.
• Implement best practices in risk analytics, reporting, and control effectiveness.
• Collaborate with design and operations to shape investigation workflows and improve investigator productivity.

Requirements

• SQL proficiency for data validation and analysis.
• Experience in requirements elicitation and documentation for complex systems.
• Understanding of how services are structured, including microservices and event flows.
• Experience using BPMN/UML/DFD for process visualization.
• English level B2+ for communication with an international team.

Nice to have

• Experience with BI tools like Superset or Tableau for dashboards.
• Understanding of APIs and event streaming technologies like Kafka.
• Domain knowledge in transaction monitoring, risk scoring, and case management.

Culture & Benefits

• Relocation support for employees and their families to Mexico, Serbia, or Cyprus.
• Flexible work arrangements (office or remote).
• Healthcare coverage and wellness budget for mental health and fitness.
• Professional education budget for training and language lessons.
• 20 days of annual leave and paid sick leave.