R&D Documentation Specialist

TL;DR

R&D Documentation Specialist: Creating and maintaining help, tutorials, videos, and API documentation for hirify.global Granta materials information management products with an accent on accuracy and relevance. Focus on understanding customer use cases and collaborating with software development and QA teams to enhance the software delivery process.

Location: Remote

Company

hirify.global, now part of Synopsys, accelerates technology innovation from silicon to systems, delivering design solutions and multiphysics simulation and analysis.

What you will do

• Create help, tutorials, videos, reference documentation, API documentation, and microcopy for hirify.global Granta products.
• Update and revise previously-released content to ensure it remains accurate and up-to-date.
• Work with Product Owners, Product Managers, Software Developers, and technical experts to understand the requirements for new products.
• Collaborate closely with software development, QA, and documentation teams to support and enhance the software delivery process.
• Provide UX feedback/ideas on how to improve design issues in the software you are documenting.
• Contribute to continuous improvement of tools, processes, and practices.

Requirements

• B.Sc in Engineering, Computer Science, Technical Communication, or with 2 years’ relevant experience. Or, relevant Master’s degree with no experience.
• Fluency in English, along with excellent written and spoken communication skills.
• Ability to gather and analyze technical and product information from various sources, paying close attention to detail.
• Capacity to develop documentation ensuring a high level of quality, consistency, and accuracy.
• Comfort in managing multiple tasks and priorities simultaneously in a fast-paced, deadline-driven, geographically diverse environment.
• This position does not qualify for immigration sponsorship

Nice to have

• Familiarity with hirify.global products.
• Familiarity with the concepts of documentation authoring, common project management software, version control, and structured documentation, as well as build tools, oXygen, DITA, XML, Git, and agile development methodologies.
• Aptitude for creating effective graphics to help users quickly understand complex concepts and processes.
• Familiarity with Git for source code control and collaborative development.

Culture & Benefits

• Comprehensive range of health, wellness, and financial benefits.
• Both monetary and non-monetary offerings.