обновлено 3 часа назад
Senior Engineer 1-Technical Support (Engineering)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Senior Engineer 1-Technical Support (Engineering): Providing high-level technical support for customers in various sectors, focusing on troubleshooting and resolving issues related to frequency and time synchronization systems. Focus on effective communication and documentation while engaging in presales and post-sales technical support.
Location: Beverly, MA
Company
is a leading semiconductor company dedicated to empowering innovation and enhancing the human experience.
What you will do
- Provide high-quality technical support to customers.
- Troubleshoot timing and synchronization systems.
- Log customer cases and document solutions in the CRM system.
- Engage in presales and post-sales technical support.
- Deliver technical presentations and training.
Requirements
- BS in Electrical Engineering.
- 4-6 years of experience in technical support.
- Basic knowledge of frequency references and network timing technologies.
- Effective communication skills.
- Proficiency in Microsoft Windows and Office.
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