Director, Business Systems

TL;DR

Director, Business Systems (Salesforce): Leading the vision, implementation, and evolution of internal systems powering hirify.global's go-to-market and operational capabilities with an accent on system design and process automation. Focus on enabling scale, efficiency, and exceptional customer experience through internal systems architecture supporting revenue operations and a flexible, product-led service model.

Location: Fully remote so you can choose where you want to work

Salary: $218,000 and $312,000 USD

Company

hirify.global provides the first and only client experience platform for appointment-based, self-care businesses.

What you will do

• Own, design, and evolve the architecture and implementation of internal platforms, including Salesforce and related SaaS tools.
• Drive the technical foundation for CRM, CPQ, billing, invoicing, and payment integrations to support scalable operations.
• Partner with Marketing to implement systems supporting campaign tracking, lead lifecycle management, and multi-touch attribution.
• Collaborate with Product and Engineering to introduce internal tooling and APIs that power customer self-service workflows.
• Design and implement process automation across Sales, Marketing, Support, Finance, and Customer Success.
• Ensure seamless, secure, real-time data flow between internal systems and product environments.

Requirements

• 10+ years of experience with Salesforce and other business systems, with a strong technical foundation in systems architecture and integration.
• 5+ years of people management experience, including managing senior engineers, administrators, or systems teams in high-growth environments.
• Proven success leading complex platform implementations across departments.
• Demonstrated experience partnering with cross-functional stakeholders to support revenue operations, subscription billing, and marketing data strategy.
• Hands-on experience integrating SaaS platforms such as Salesforce, NetSuite, Intercom, Marketo, or others using modern APIs and tooling.
• Familiarity with governance and compliance frameworks such as SOC 2 and experience implementing security best practices across business tools.

Culture & Benefits

• 401(k) match plus dental, medical, vision, and life insurance.
• Flexible vacation day policy.
• Fully remote with a work from home stipend every month.
• Family planning resources and specialized support programs.
• Equity: get ahead on the ground floor and grow with hirify.global.
• hirify.global Bucks Learning and Development program allows employees to explore businesses in the market we serve.