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Technical Account Executive
Описание вакансии
Текст:
TL;DR
Technical Account Executive: Helping customers integrate and build on our platform with an accent on guiding onboarding and ensuring long-term growth. Focus on managing technical and commercial aspects of accounts while driving user management experiences.
Location: Remote
Company
is a globally-distributed team dedicated to providing a best-in-class developer experience.
What you will do
- Own a set of high-potential accounts, ensuring successful launch, adoption, and ongoing expansion.
- Qualify and prioritize inbound opportunities, while experimenting with selective outbound in high-value segments.
- Lead discovery and demos with external audiences to understand business objectives and translate requirements into solutions.
- Oversee onboarding in collaboration with field-facing teams.
- Contribute to the team’s revenue and retention goals by building trusted relationships.
- Analyze processes and instigate changes to help scale user operations.
Requirements
- Users-first mindset, keeping their needs at the forefront.
- Passion for driving growth and achieving shared targets.
- Technical depth, able to dive into APIs and modern web stacks.
- Extensive background in a customer-facing role.
- Ability to manage a pipeline of opportunities and turn them into partnerships.
- Enjoy being a trusted advisor with a focus on business outcomes.