Customer Training Manager (SaaS)

Формат работы

hybrid

Тип работы

fulltime

Грейд

middle

Английский

Вакансия из Hirify RU Global, списка компаний с восточно-европейскими корнями
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:

TL;DR

Customer Training Manager (SaaS): Delivering personalized product training and support to ensure customer success with hirify.global’s platform, with an accent on tailored learning experiences and effective adoption strategies. Focus on conducting engaging training sessions and collaborating with cross-functional teams to enhance customer satisfaction.

Company

hirify.global is the AI-powered advertising technology company transforming ad experiences for brands and their consumers.

What you will do

Be an expert in the hirify.global platform and its workflows.
Conduct 1:1 and small group training sessions.
Tailor learning to customer needs and goals.
Support customer adoption and retention.
Act as a trusted advisor during training.
Collaborate with Customer Success Managers and Support.

Requirements

3+ years in customer training, onboarding, or enablement, preferably in SaaS, MarTech, or digital advertising.
Strong track record of delivering live training sessions.
Excellent communication and presentation skills.
Empathy and adaptability in training style.
Passion for customer success.

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