Data Analyst (Gamedev)

TL;DR

Data Analyst (Gamedev): Improving player engagement and managing a healthy relationship with most valued players with an accent on data modeling, succinct reporting, timely investigations, and proactive insights. Focus on finding statistical causation between campaigns across various regions, demographics, and channels.

Location: Austin, TX; Toronto, Canada

Company

hirify.global's mission is to connect the world through games.

What you will do

• Work with large amounts of data to find opportunities to improve the player experience and present insights on optimal VIP outreach strategies.
• Develop clear narratives from data using visualization tools that capture VIP engagement & health, player support, and campaign stats.
• Extend support to the Player Support team to identify improvement opportunities in customer satisfaction, while optimizing for internal costs.
• Collaborate with game analysts and product managers to better quantify the impact of PSO’s campaigns on overall game performance and find opportunities to improve VIP engagement.
• Provide adhoc support to account managers and senior stakeholders in measuring the effectiveness of off-beat campaigns, joint collaborations, and sweepstakes.

Requirements

• Fluent in SQL; Intermediate experience with programming in Python
• Adept in at least one visualization tool such as Tableau
• Experience in CRM or sales analytics is helpful
• Demonstrated experience with some or all of the following: data mining, optimization, experimental design, computational analytics, and reporting
• Ability to work effectively in a fast-paced environment with changing priorities
• Strong written and oral communication skills
• 2+ years of work experience in data analytics or data science roles
• BS in Computer Science, Math, Statistics, Economics, or other quantitative field; Masters, MBA or PhD preferred.

Culture & Benefits

• hirify.global offers a world-class benefits package that helps support and balance the needs of our teams.
• We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization.