Product Engineer - API & Integrations

TL;DR

Product Engineer (API & Integrations): Build and maintain a wide range of APIs and core services that support customer data management and integrations. Focus on designing, developing, and maintaining hirify.global’s APIs, ensuring they are feature rich, performant, robust, and well documented.

Company

hirify.global is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

What you will do

• Contribute to all phases of software development including ideation, prototyping, design and implementation.
• Collaborate with Product, Design, and Partnerships teams to ensure our data services meet business needs and provide a great developer experience.
• Design, develop, and maintain hirify.global’s APIs, making sure they are feature rich, performant, robust, and well documented.
• Build and enhance our strategic integrations with apps like Salesforce, Stripe, and Shopify.
• Implement systems to monitor what we have built, to detect and surface both bottlenecks and problems with queues, workers and data quality issues.

Requirements

• 2+ years of industry experience in a software engineering role. You can demonstrate significant impact that your work has had on the product and/or the team.
• Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.)
• Proficient with standard software engineering methodologies, e.g. unit testing, object-oriented design, data structures, code reviews, design documentation, and utilising observability tooling.
• Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users.
• Understanding of modern web apps and distributed systems, along with an ability to articulate technical challenges and solutions.
• Ability to learn quickly, iterate, unblock yourself, and persist until the right problem is solved.

Culture & Benefits

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones