Senior IT Business Analyst - One CAFM

Location: United Kingdom; Newcastle or Bevis Mark's, City of London. Permanent, full-time role working 37.5 hours per week. Candidates must provide evidence of the right to work in the UK.

Company

Equans is a Bouygues Group company providing energy, facilities management, technical, regeneration and digital services across the UK and Ireland.

What you will do

• Lead the One CAFM analysis workstream and influence business and IT decisions across the Salesforce transformation.
• Shape standardised end-to-end facilities management and Repairs & Maintenance processes, target operating model changes and CAFM capabilities.
• Model as-is and to-be processes using BPMN and SAP Signavio across Salesforce workstreams.
• Validate integrations and data flows between the future CAFM solution, customer and supply-chain platforms, and enterprise systems.
• Lead workshops, interviews and design sessions, producing business cases, requirements, process models, data maps, user stories and acceptance criteria.
• Communicate complex One CAFM concepts, risks and design considerations to senior stakeholders and represent the analysis in governance forums.

Requirements

• Strong knowledge of Salesforce modules and end-to-end facilities management and Repairs & Maintenance processes in complex organisations.
• Proven experience delivering Salesforce migrations, integrations and optimisation, including cross-module scenarios and third-party solutions.
• Comprehensive understanding of CAFM platforms within wider business ecosystems, including solution options and cost-benefit analysis.
• Strong understanding of data structures, APIs, middleware, data transformation, integrations and operational data flows across customer, supply-chain and enterprise systems.
• Hands-on experience analysing and optimising business processes and translating strategic objectives into practical CAFM design decisions.
• Ability to evaluate solution options and advise on architectural alignment, technical debt, risks and impacts across connected systems.
• Expertise in BPMN process modelling and optimisation for facilities management and Repairs & Maintenance, including high-quality as-is and to-be processes and user scenarios.
• Skills in requirements analysis, MoSCoW prioritisation, gap analysis and SWOT-based decision support.
• Strong analytical and problem-solving capability, with rigour and attention to detail, plus extensive experience mapping and optimising processes and data flows for migration and integration.

Culture & Benefits

• Permanent full-time position in a flexible, collaborative team with development and career opportunities.
• 25 days of annual leave plus public holidays and two corporate social responsibility days.
• Company vehicle or allowance, bonus, life cover of twice annual salary, and employee discount schemes.
• Gym membership discounts, cycle-to-work scheme and holiday purchase scheme.
• Professional qualifications, training, personalised support programmes, employee networks and referral rewards.
• Employee assistance programme, mental wellbeing app, inclusive workplace and reasonable adjustments where possible.

Hiring process

• Apply through the Equans recruitment portal to register, submit the application and track progress.
• Applications are reviewed by the Resourcing Team; agency involvement is not required.
• Background checks may be completed through StaffVetting, and certain roles may require disclosure checks or security vetting.