Senior Business Analyst (Technical)

Location: London, United Kingdom; hybrid working arrangement

Salary: £62,000–£65,000 per year

Company

London & Partners is London’s business growth and destination agency, promoting the city internationally and supporting resilient, sustainable, and inclusive economic growth.

What you will do

• Line manage Associate Business Analysts, setting objectives, allocating workloads, coaching, and supporting development.
• Engage stakeholders to understand business processes, gather and validate requirements, and translate them into technical specifications.
• Coordinate User Acceptance Testing by creating test scenarios, validating solutions, and tracking defects through resolution.
• Support the delivery of enterprise systems and applications aligned with strategic objectives, the technology roadmap, and project governance.
• Maintain data integrity and security through appropriate policies and procedures, and support the programme office throughout the project lifecycle.
• Assess emerging technology and data trends for opportunities to improve processes and support innovation.

Requirements

• Collaborative, service-oriented approach to stakeholder engagement and cross-functional work.
• Experience with UAT, test scenarios, Azure DevOps, Jira, and test management tools.
• Strong technical expertise in SQL, Salesforce, SharePoint, Microsoft Teams, Office 365, Microsoft Power Platform, Microsoft Dynamics Business Central, and workflow development; MS Fabric is desirable.
• Proficiency with Power BI, system integration tools such as Supermetrics, and data governance principles.
• Experience mapping business processes, preferably with BPMN 2.0, gathering requirements, facilitating workshops, developing user stories, and producing documentation.
• Extensive experience in Waterfall and Agile environments, including project planning, progress tracking, change and team management, risk and issue analysis, and budget oversight.
• Experience delivering and implementing enterprise systems and applications, testing APIs, validating data exchanges, and ensuring integrations meet functional and business requirements.
• Experience managing stakeholder relationships, explaining complex technical concepts to technical and non-technical audiences, and adapting to changing priorities.
• Experience line managing a business analyst team, including work allocation, performance management, coaching, development, and quality standards.
• Willingness to support Technology and Digital colleagues during periods of high demand and undertake reasonable additional duties.

Culture & Benefits

• Hybrid working with opportunities to work abroad through WorkFlex.
• 30 days of annual leave and a competitive pension scheme.
• Learning and development opportunities, staff networks, and professional networking opportunities.
• Inclusive culture focused on belonging and applications from diverse communities.
• Flexibility to discuss full-time, job-share, or part-time working patterns.