Senior HR Coordinator (HR Operations)

Location: Leicester, Leicestershire, United Kingdom; full-time, initial 12-month fixed-term contract.

Salary: Competitive.

Company

hirify.global operates a retail business supported by Head Office people and business operations.

What you will do

• Lead the day-to-day work, coaching and development of two HR Services Coordinators and deputise for the HR Services and Projects Partner.
• Oversee operational HR service requests for designated Head Office areas, resolve complex queries and maintain agreed service levels.
• Review employee processes, identify efficiencies and assess how HRIS and AI tools can improve colleague and manager experiences.
• Audit employee records, position codes, contract end dates and working patterns to maintain data accuracy and regulatory compliance.
• Manage complex HR enquiries, verify payroll top-ups and prepare reporting for annual budget planning.
• Coordinate onboarding documentation, right-to-work checks, system uploads, internal moves, leaver processes, hiring trackers, requisitions and employee referral programmes.

Requirements

• Experience coaching or guiding team members, with an approachable style and commitment to colleague development.
• Clear, empathetic and confident communication across all organisational levels, including delivering company inductions.
• Strong attention to detail, comfort with numbers and spreadsheets, and ability to create useful summaries and reports from raw data.
• Experience with large-scale HR information systems such as Oracle and Google Workspace, plus curiosity about modern digital tools.
• Ability to manage multiple priorities calmly and methodically in a fast-paced retail environment.
• Working understanding of data protection principles, GDPR and essential HR practices.

Culture & Benefits

• Initial 12-month fixed-term contract with full-time working schedule.
• Discounts across hirify.global and partner brands, staff shops, restaurants and selected beauty products.
• Company performance-based bonus, Sharesave scheme and financial wellbeing support.
• On-site nursery, free parking, digital GP and health and wellbeing services.
• Apprenticeship opportunities, support networks and discounted Wellhub gym memberships.
• Workplace adjustments are available during the application process for candidates with disabilities or long-term conditions.

Hiring process

• Apply through the hirify.global application portal.
• For workplace adjustment support, email headoffice_careers@hirify.global.co.uk with “Workplace Adjustments” in the subject line or call 0116 284 2486.