Senior People Coordinator (People Operations)

Location: London, UK; hybrid with an expectation of 3 days per week in the office. Existing right to work in the UK required.

Salary: £35,000–£44,000 per year

Company

hirify.global is an energy intelligence platform that coordinates real-time decisions across homes, devices, markets, and grids to support dependable, affordable clean energy.

What you will do

• Own the People service desk queue by triaging, responding to, and resolving employee queries while maintaining response times and queue health.
• Improve Jira Service Desk triage, workflows, and automations, and feed recurring themes into the People Bot knowledge base.
• Coordinate pre-boarding and onboarding from offer acceptance through day one and beyond, partnering with Talent Acquisition and supporting new joiners.
• Support payroll inputs, benefits administration, compliance activities, and employment-law-aligned People processes.
• Audit and redesign People processes using automation, AI, and self-service to reduce manual work.
• Contribute to cross-functional People projects, including Reward cycles, hiring initiatives, and employee-experience improvements.

Requirements

• Some experience in People Operations or HR administration, with an interest in employee-lifecycle operations.
• Hands-on HRIS experience, ideally Workday, including accurate record entry and updates for onboarding and lifecycle administration.
• Detail-oriented approach to data and the judgment to flag inconsistencies.
• Exposure to payroll input processes or strong willingness to learn them, with careful attention to accuracy.
• Experience administering employee benefits, including enrolment, changes, and employee queries.
• Experience using a service desk tool such as Jira to manage and triage queues, escalate issues, and keep work moving.
• Awareness of compliance and employment-law basics, with the judgment to flag issues rather than guess.
• Clear and warm written and verbal communication with new joiners and managers.

Nice to have

• Curiosity about AI and automation in People Operations, with hands-on exploration of relevant tools.
• High standards, willingness to identify improvements, and a habit of sharing knowledge and keeping colleagues informed.

Culture & Benefits

• Hybrid working combines regular office collaboration with flexibility during the rest of the week.
• Values include solving the real problem, building trust, owning outcomes, and going further together.
• Pension scheme, discretionary bonus, private medical insurance, virtual GP, life assurance, and a 5% Flex Fund.
• 26 days of holiday, flexible bank holidays, progressive family leave, and additional employee-support benefits.
• Personal learning budget, home office budget, climate-action app access, retail discounts, mortgage advice, and eye tests.

Hiring process

• Applicants are encouraged to apply even if they do not meet every listed requirement but have relevant experience and potential.
• Visa sponsorship is not available for this role; applicants must already have the right to work in the UK.