Application Services Specialist

Location: Birmingham, UK; hybrid working with a mix of office and home working.

Salary: £30,000–£31,200 per year, plus company benefits and a flexible benefits scheme.

Company

hirify.global is described as Europe's largest privately-owned IT company.

What you will do

• Build comprehensive expertise in the primary application, its functionality, data usage, and operational dependencies.
• Evaluate integrated applications and assess their impact on the primary application's performance.
• Work with end-users and cross-functional teams to understand business needs, changing priorities, and application requirements.
• Configure and deploy applications, provide ongoing user support, and translate technical concepts into clear guidance.
• Troubleshoot issues, anticipate challenges, implement upgrades, and improve application efficiency and performance.
• Create detailed documentation covering the primary application and its connections to other applications.

Requirements

• Demonstrated proficiency and extensive experience with the primary application, including its functionality and operational intricacies.
• Proven understanding of data usage within the primary application, including analysing and optimizing data flows.
• Experience evaluating and managing integrated applications and understanding their effect on the primary application.
• Strong interpersonal and communication skills, with the ability to explain technical concepts clearly to end-users and business users.
• Proactive approach to evolving business needs and changing priorities, with the ability to adapt application-management strategies.
• Track record of producing thorough documentation covering applications and their connections.
• Security clearance or willingness to apply for it is required.

Culture & Benefits

• Inclusive workplace with diverse teams.
• Hybrid working and core hours from 9:00 am to 5:30 pm, Monday to Friday.
• Permanent contract with company benefits and a broad flexible benefits scheme.
• Two paid volunteering days per year.
• Career development and lifelong learning opportunities.

Hiring process

• One-stage interview process.