Business Analyst (Banner SaaS)

Location: London, United Kingdom; hybrid with 3 days onsite.

Salary: £80,000–£85,000 per annum

Company

hirify.global is hiring for a Banner SaaS implementation programme.

What you will do

• Document as-is and to-be process maps, business requirements, user stories, business rules, reference data, and standard operating procedures.
• Own low-level solution design documentation, including configuration decisions and identification of non-SaaS build items such as workflows, integrations, and reports.
• Support data mapping, migration, validation, functional testing, defect management, UAT, role-based access control, change impact analysis, and training needs assessments.
• Lead capability and cross-capability workshops, process sessions, alignment activities, demos, town halls, and institutional engagement sessions.
• Apply and champion the programme’s adopt-not-adapt methodology, challenge unnecessary must-have requirements, and present design decisions to governance forums.
• Manage capability queries and action logs while working with the client programme team, SMEs, suppliers, and other Banner SaaS user institutions.

Requirements

• Higher education experience is essential.
• Experience delivering within fast-paced environments across multiple workstreams and competing priorities against fixed, demanding timelines.
• Experience working within large-scale transformation programmes.
• Ability to use sound judgement to determine when sufficient analysis and detail have been achieved for effective decision-making and delivery.
• Ability to work as a team player, switch delivery focus, and reprioritise at short notice.

Nice to have

• Involvement in an SRS implementation programme or experience with SaaS platforms, Banner, and/or SITS systems.
• Experience with curriculum or academic models, enrolment and registration, student and academic administration, assessment, and/or progression.
• Practical experience with Agile and Scrum delivery methodologies.

Culture & Benefits

• Permanent, full-time position.
• Hybrid working arrangement with 3 days onsite in London.
• Programme delivery follows an adopt-not-adapt approach that prioritises business change over customisation.
• Work across client teams, subject-matter experts, suppliers, and a community of Banner SaaS user institutions.