Strategic Program Manager (Healthcare)

Location: Remote within the United States; occasional travel to company offsites or key meetings. Candidates must already have authorization to work in the United States. Visa sponsorship is not available.

Salary: $115,000–$143,000 per year.

Company

hirify.global develops healthcare technology that maintains current patient histories, extracts traceable information from medical documents, and reduces administrative work for healthcare organizations, providers, researchers, and related partners.

What you will do

• Lead onboarding and implementation for strategic customers, channel partners, and vendors, coordinating Sales and technical teams to achieve on-time go-live.
• Own a portfolio of partners, serving as the primary point of contact and maintaining a centralized source of truth for requests, deliverables, and collaboration items.
• Establish partner cadences, prepare recurring status meetings, manage escalations, and maintain alignment on priorities, progress, and next steps.
• Translate partner requests into product and engineering requirements and represent partner interests in roadmap planning.
• Monitor account health, identify growth opportunities with Commercial teams, and ensure partners are prepared to adopt requested features when they ship.
• Within the first 90 days, take ownership of key accounts, establish partner cadences, and launch a centralized request tracker.

Requirements

• 5+ years of professional experience in program management, strategic account management, or client services.
• Professional experience in healthcare.
• Strong program and project management skills, including organizing complex cross-functional work and completing it successfully.
• Client services experience, including serving as the primary point of contact for key accounts.
• Demonstrated ability to convert manual, repeated work into documented, scalable processes.
• Existing authorization to work in the United States is required.

Nice to have

• Strong understanding and demonstrated use of AI tools.
• Experience working on ML or AI technology solutions.

Culture & Benefits

• Fully remote, remote-first work environment with occasional company offsites and key-meeting travel.
• Paid time off, 13 company holidays, paid parental leave, adoption assistance, and professional development funds.
• Medical, vision, dental, employer HSA contribution, 401(k) match, disability, life, and critical illness insurance.
• Equity package, employee assistance program, monthly internet allowance, and additional benefits.
• Inclusive, equal-opportunity environment focused on healthcare impact and supporting diverse experience.

Hiring process

• hirify.global does not accept unsolicited resumes from staffing agencies, search firms, or third-party recruiters without a signed active agreement.