Payroll Connections Specialist (Fintech)

Location: United States, Remote

Salary: $28.85–$30.77 per hour

Company

hirify.global is a high-growth fintech company developing accessible retirement savings solutions for small and medium-sized businesses.

What you will do

• Serve as the main client contact for establishing technical integrations with 400+ payroll providers.
• Learn payroll provider systems and inspect incoming payroll data for accuracy and completeness.
• Troubleshoot data-flow issues, investigate root causes, evaluate discrepancies, and implement appropriate adjustments.
• Guide clients through data analysis and payroll data transmission while communicating with internal and external stakeholders.
• Draft procedures for payroll-related information flows and account for SEC, DOL, and IRS regulations.
• Identify process improvements and assist with projects affecting the broader business.

Requirements

• 3+ years of professional experience demonstrating strong technical troubleshooting and analytical skills.
• At least 1 year of dedicated customer service experience with exceptional verbal and written communication skills.
• Ability to manage projects independently and deliver high-quality results with minimal supervision.
• Experience with retirement plans or payroll providers and a general understanding of relevant industry regulations.
• Ability to adapt quickly to HRIS and client systems, troubleshoot software issues, and execute solutions under tight timelines.
• Strong process-improvement mindset, willingness to master new programs, and ability to champion change.
• Extreme attention to detail, commitment to quality, exceptional PC literacy, and advanced expertise with the G-Suite ecosystem.

Culture & Benefits

• Remote role with a monthly work-from-home stipend and quarterly lifestyle stipend.
• 401(k) plan with a dollar-for-dollar employer match up to 4% of compensation, immediate vesting, and no plan fees.
• Health, dental, vision, mental health, fertility, family-forming, and financial wellness benefits.
• Competitive time off, parental leave, and team-building events including virtual activities and team offsites.
• Customer-focused, autonomous, accountable, improvement-oriented work environment.

Hiring process

• Apply directly through the hirify.global careers page on Greenhouse.
• Applications from vendors, staffing agencies, search firms, and other third-party sources are not accepted.
• Reasonable accommodations are available throughout the application process upon request.