Senior Digital Experience Consultant (AI)

Location: Onsite five days a week in Peoria, Illinois or Irving, Texas; up to 10% travel. Relocation assistance is available.

Salary: $128,470–$192,710 per year.

Company

hirify.global builds equipment and solutions that support stronger, more sustainable communities worldwide.

What you will do

• Identify opportunities to improve digital customer and dealer experiences based on customer needs and CI priorities.
• Explore and apply AI and emerging digital capabilities to improve experiences, uncover insights, and solve business problems.
• Partner with analytics teams to evaluate opportunities and inform recommendations.
• Translate customer and business needs into a clear vision, recommended direction, and business case.
• Align CI, Digital, regional, analytics, and other business stakeholders around solutions.
• Initiate priority projects and transition execution to appropriate Digital or regional teams.

Requirements

• Decision-making, critical-thinking, problem-solving, and strategic-thinking skills.
• Influencing skills to build alignment and move opportunities forward.
• Customer focus, relationship management, and effective communication skills.
• Project management and organizational skills.
• Experience in digital commerce, customer experience, or related commercial roles working with customers, dealers, or field teams.
• Experience developing business cases and recommendations that turn ambiguous opportunities into actionable direction.
• Experience working across a matrixed organization and influencing stakeholders.
• Visa sponsorship and ISE assistance are not available.

Culture & Benefits

• Full-time onsite employment with work required five days per week when not traveling.
• Medical, dental, vision, paid time off, 401(k), HSA, FSA, disability, life insurance, and parental and adoption benefits, subject to eligibility.
• Career development, tuition reimbursement, employee assistance, wellness programs, voluntary benefits, and employee discounts.
• Incentive bonus opportunities and relocation assistance for the right candidate.
• Employment offers are conditional on successful completion of a drug screen.