Senior Client Solutions Consultant - Engine by Starling (Fintech)

Location: London, England, United Kingdom; hybrid working with a preference for being within a commutable distance of an Engine office

Company

hirify.global provides Starling’s SaaS banking technology platform to banks and financial institutions worldwide.

What you will do

• Own delivery of multiple complex client workstreams and represent client priorities in planning and decision-making.
• Build trusted relationships with financial institutions and lead discovery of their strategic and operational challenges.
• Design scalable solutions with Product, Engineering, and solution architecture teams.
• Coordinate end-to-end delivery against programme timelines and milestones, maintaining visibility of risks and progress.
• Support transition from delivery into business-as-usual operations and prepare Run teams for long-term success.
• Help scale Client Solutions practices by sharing implementation learnings and refining delivery methodologies.

Requirements

• 5–7+ years of experience in client-facing, consulting, or technology-company roles.
• Experience in financial services and technology delivery.
• Experience delivering complex programmes.
• Ability to quickly understand client problems and present structured, informative solutions.
• Project management and Product or Technology delivery experience, ideally in SaaS, fintech, or modern digital platforms.
• Structured problem-solving skills and an inquisitive approach to ambiguous or complex challenges.
• Technical aptitude and curiosity about modern software architecture and how technical components work together.
• Ability to communicate technical concepts clearly with senior bank executives, consulting partners, software engineers, and other stakeholders.
• Confidence facilitating discovery sessions, scoping workshops, and collaborative working groups; self-motivation, autonomy, adaptability, and attention to detail are required.

Culture & Benefits

• Hybrid working with in-person collaboration encouraged for colleagues within commuting distance of an office.
• 33 days of holiday including public holidays, an additional birthday day, and the option to buy or sell up to five extra days.
• 16 hours of paid volunteering leave annually and generous family-friendly policies.
• Enhanced pension, life insurance at four times salary, income protection, and private medical insurance with mental health and cancer support.
• Perkbox, wellness and retail discounts, Cycle to Work, gym partnerships, and electric vehicle leasing.
• Salary-sacrifice benefits and a referral incentive scheme.

Hiring process

• First-stage 45-minute interview with a Client Solutions team member.
• Second 60-minute interview exploring client discovery and solution structuring with two Client Solutions team members.
• Final 45-minute values and leadership conversation; candidates are encouraged to ask questions and remain curious.