Director, AI Transformation (AI)

Location: Remote, Austin, TX

Salary: USD 165,000–175,000 per year, plus eligibility for an annual incentive program.

Company

hirify.global develops engagement and growth solutions that support exceptional customer experiences, with more than 1,800 employees.

What you will do

• Own LaunchAI operations, prioritizing AI workflows and translating executive intent into measurable programs.
• Lead workflow transformation across delivery, project management, managed services, communications, IVR, and web testing.
• Direct AI agents and initiatives from pilot through beta, general availability, governance, and enterprise scale.
• Evaluate AI development and productivity tools, establish standards, manage consumption and cost, and coordinate vendors and partners.
• Measure workflow baselines, outcomes, productivity, cycle time, rework, cost efficiency, adoption, and margin impact.
• Lead the LaunchAI team, hiring, training, communications, adoption programs, and integration with enterprise IT, security, and responsible AI standards.

Requirements

• Demonstrated experience leading enterprise AI initiatives from strategy through deployment, adoption, and measurable business outcomes.
• Experience building, deploying, or leading AI agent and generative AI initiatives in an enterprise environment.
• Strong product management experience, including prioritization and managing solutions from concept and pilot through production and scale.
• Ability to translate complex business problems and workflows into actionable AI and technology solutions while bridging business and technical teams.
• Strong AI and technology fluency, with enough technical depth to partner effectively with developers, architects, IT, security, and engineering teams without hands-on coding expertise.
• Proven experience driving organizational adoption and change through strategies, KPIs, enablement, training, and communications.
• Experience defining measurable AI outcomes, including productivity, cycle time, cost efficiency, adoption, or margin impact.
• Exceptional executive communication and presentation skills for communicating strategy, recommendations, progress, and results to senior leaders.
• Ability to lead cross-functional and technical teams, establish priorities, remove barriers, and drive accountability; proactive, self-directed, and comfortable with ambiguity.

Culture & Benefits

• Full-time employment in a remote role associated with Austin, Texas.
• Medical, dental, and vision coverage.
• Tax-advantaged health care accounts and financial and income protection benefits.
• Paid time off and wellness time off.
• Annual incentive program eligibility; compensation may vary by geographic location, experience, education, and skills.

Hiring process

• The posting remains open until an adequate applicant pool is identified; early application is encouraged.
• Applicants who do not meet every qualification are encouraged to share their relevant qualifications.