Director of Product, AI Decision Platform

Location: Hybrid in Chicago (Green St), IL, or New York, NY, United States

Salary: $157,417.86–$240,000.00 annually, plus eligibility for long-term incentive and bonus and/or commission compensation.

Company

hirify.global is a cloud platform for the insurance economy, providing AI and other technology to insurers, repairers, automakers, part suppliers, and more than 35,000 businesses.

What you will do

• Own the strategy, roadmap, and commercial success of an AI-native decision platform for bodily injury claims from inception through market validation.
• Build and ship AI-first products that guide and augment human decision-making in auto casualty claims.
• Work with senior executives and operational stakeholders at major insurance carriers to identify problems, test product visions, and drive business outcomes.
• Design decision frameworks balancing AI capabilities, deterministic logic, and human oversight, with explainability, auditability, source traceability, and graceful failure.
• Translate customer workflows, regulatory guidelines, and clinical constraints into scalable engineering requirements; establish evaluation and monitoring systems for accuracy and correctness across decision types and jurisdictions.
• Prototype concepts with industry stakeholders, partner with engineering, sales, customer success, and product marketing, and hire and mentor a growing product management team.

Requirements

• 8+ years of product management experience in enterprise software, including significant ownership of a platform or core system used by many enterprise customers.
• Experience designing a platform for enterprise customers with varied configurations, changing regulations, and complex domain requirements.
• At least one AI-driven product shipped to production, including evaluation and monitoring; ability to define correctness, build domain-expert gold sets, analyze model failures, and compare code checks, model-based judges, and human review.
• Deep experience in at least one complex, regulated vertical such as health payer, payments integrity, revenue cycle, fintech, legal, or insurance.
• Hands-on prototyping and technical contribution using AI coding tools; ability to read system design documents and code and build agent workflows and evaluation code.
• Track record of working directly with enterprise customers and senior stakeholders to shape product direction.
• Experience hiring, mentoring, or leading product managers and operating effectively as a player-coach.
• Ability to distinguish deterministic calculations from AI-assisted decisions and design for explainability, auditability, and human-in-the-loop controls.

Culture & Benefits

• Full-time hybrid work arrangement.
• Values include integrity, customer focus, innovation, inclusion and diversity, tenacity, and connection.
• Benefits include 401(k) match, paid time off, comprehensive health insurance, adoption assistance, tuition reimbursement, wellness programs, stock purchase plan options, employee resource groups, and an annual incentive plan performance bonus.
• A video interview is required; interviews are transcribed and may be reviewed by CCC and its recruiters.
• Generative AI or automated assistance is not permitted during interviews unless explicitly allowed for a specific exercise.

Hiring process

• Complete a required video interview; transcription and review by CCC and its recruiters apply.
• Do not use generative AI or automated assistance during interviews unless the interview team explicitly permits it for a specific exercise.
• Contact CCC at (800) 621-8070 if reasonable accommodation is required to complete the application.