SEND Support Training and Resources Team Lead

Location: Romford, United Kingdom; flexible home and team-based working arrangements.

Salary: £40,575–£44,184 per year.

Company

hirify.global provides education SEND support services that work with education settings, families, and professionals to improve support for children and young people with special educational needs and disabilities.

What you will do

• Lead business support, administration, project coordination, training, resource, and support functions.
• Manage SEND Support, Training and Resources Coordinators, allocating and prioritising work.
• Coordinate scheduling, communications, events, resource distribution, record keeping, and follow-up activity.
• Maintain accurate attendance, engagement, output, and cost information for monitoring and service improvement.
• Quality assure team output, support financial processes, and improve workflows and coordination systems.

Requirements

• Experience of, or the skills and experience to, lead a team working to tight deadlines.
• Ability to manage quality standards and allocate resources so work is completed to the required standard and within agreed timescales.
• Excellent written communication, organisation, and time-management skills.
• Strong working knowledge of Microsoft Office.
• Confidence working independently and coordinating complex or high-stakes processes.
• Ability to take a leading role in important projects or operational activity.
• An enhanced DBS check is required.

Nice to have

• Experience of case management systems.

Culture & Benefits

• Friendly and supportive service focused on improving outcomes for children and young people with SEND.
• Excellent induction package, regular supervision, and support.
• Protected continuing professional development time, including Havering’s “10 Days of Learning”.
• Access to modern technology, AI tools, high-quality IT equipment, and responsive IT support.
• Flexible home working balanced with time together as a team, accessible workspaces, and strong transport links.

Hiring process

• Submit a supporting statement of no more than two sides of A4 explaining how the criteria are met.
• Remove all personal information from uploaded documents because recruitment is anonymised.
• Applications close at midnight on 26.11.2026.