Senior Business Analyst (Travel Mid-Office)

Location: Armenia, Brazil, Bulgaria, Colombia, Cyprus, Georgia, Kazakhstan, Latvia, Mexico, Poland, Remote.LATAM, Romania, Serbia, Ukraine, or Uruguay; onsite locations include Almaty, Astana, Belgrade, Cluj-Napoca, Dnipro, Kharkiv, Krakow, Kyiv, Larnaca, Lodz, Lublin, Lviv, Monterrey, Montevideo, Odesa, Riga, Rosario, Sofia, Tbilisi, Varna, Warsaw, Wroclaw, and Yerevan.

Company

hirify.global is delivering a corporate travel platform that unifies booking, fulfilment, payment, and finance flows for enterprise customers.

What you will do

• Analyze business needs and translate them into requirements and functional specifications.
• Support backlog refinement, prioritization, requirement clarification, and iterative planning.
• Define and document business processes, workflows, dependencies, and solution details.
• Collaborate with Solution Architects, Solution Consultants, Project Managers, and stakeholders from operations, finance, and product.
• Support workshops, design sessions, new feature delivery, enhancements, and operational incidents.
• Coordinate operational needs with product evolution and maintain clear communication across teams.

Requirements

• Strong expertise in travel mid-office solutions.
• Extensive experience with Sabre and Amadeus.
• Experience in corporate travel operations or travel technology environments.
• Experience analyzing and documenting business requirements, processes, and workflows.
• Strong understanding of travel distribution, fulfilment, and integration processes.
• Experience collaborating with stakeholders across operations, finance, and product.
• Strong communication, coordination, and stakeholder management skills.
• Ability to work at a detailed level within a highly complex solution.

Nice to have

• Experience with SAP Concur Compleat.
• Experience working as a travel agent.
• Experience with GDS workflows, booking tools, or travel data exchange solutions.
• Experience supporting Business Analyst teams or cross-functional delivery teams.

Culture & Benefits

• Work in a medium-sized cross-functional team of 10–20 people.
• Collaboration is based on workshops, design sessions, and iterative planning cycles.