Client Services & Banking Executive

Location: Dubai, United Arab Emirates; on-site

Company

hirify.global and dubizzle are homegrown UAE classified brands within Dubizzle Group, connecting millions of users across the country through online search platforms.

What you will do

• Manage end-to-end documentation processes, including document collection, validation, application preparation, and submission to banking partners.
• Guide clients and stakeholders through application requirements and provide timely updates on approvals, rejections, and additional document requests.
• Coordinate information flow between Sales, internal evaluation teams, banking partners, and clients, resolving bottlenecks and complex cases.
• Maintain accurate client, documentation, and submission records in the CRM system and perform routine application- and transaction-related bookkeeping.
• Support workflow optimization and the integration and onboarding of new banking partners.

Requirements

• Bachelor’s degree or Diploma in Business Administration, Operations Management, Finance, or a related field.
• At least 2 years of experience in banking, auto-loan processing, or a related role.
• Experience with CRM, ERP, operational reporting tools, data processing, reporting, and process optimization.
• Familiarity with Microsoft Office/Sheets, CRM software such as Salesforce, HubSpot, or Zoho, and reporting tools.
• Awareness of sales processes, customer lifecycle, and service delivery frameworks.
• Strong analytical thinking, including identifying patterns, spotting inconsistencies, and making data-driven decisions during application assessments.
• Excellent written and spoken English communication skills, with the ability to communicate clearly and professionally.
• Ability to manage multiple tasks, prioritize effectively, maintain structured workflows, and ensure accuracy in documentation, data entry, and communication with minimal supervision.
• Process-oriented, self-motivated, reliable, hardworking, and committed to delivering results in a fast-paced, high-responsibility environment.

Culture & Benefits

• Fast-paced, high-performing, and multicultural environment with more than 60 nationalities.
• Competitive tax-free salary and comprehensive health insurance.
• Annual air ticket allowance and employee discounts with vendors across the emirates.
• Rewards and recognition, plus learning and development opportunities.
• Equal opportunity workplace committed to diversity and inclusion.